Termeni si conditii / Terms and Conditions


Terms and Conditions for Use http://sticla-fuzionata.shopmania.biz/

This document is also available in English language, please see below

Termeni si Conditii de utilizare ai Website-ului http://sticla-fuzionata.shopmania.biz/

Actualizat la data de 31.05.2017 

We love glass! And Wood! And nature! And our Customers!

 Bun venit la GlassIdeas! Va multumim pentru vizita si/sau pentru utilizarea produselor si  serviciilor GlassIdeas. Acest website va este oferit si este administrat de catre Pro Ideas Trade SRL (avand denumirea de brand GlassIdeas), o societate cu raspundere limitata organizata si functionand in conformitate cu legile din Romania, persoana juridica romana, avand sediul social in Braila, Str. Aleea Policlinicii nr.7, Bl. G12, Sc.2, Ap.21, cod postal 810263, Judetul Braila, Romania; Punct de Lucru (adresa de corespondenta): Sos. Ramnicu-Sarat nr.123 (in incinta ATLAS S.A.), cod postal 810166, Municipiul Braila, Judetul Braila, Romania; inregistrata la Registrul Comertului de pe langa Tribunalul Braila sub nr. J09/366/2003 si avand cod fiscal RO15445040; numar de telefon: 0239 66 48 75;  0741 061 600,  0722 381 392; fax: 0239 66 48 75; adresa de e-mail: proideastrade@yahoo.com. Prezentul document (denumit in continuare “Termeni si Conditii”) stabileste care sunt termenii si conditiile in care o persoana poate vizita sau accesa sau utiliza acest Website si serviciile oferite prin intermediul acestui website. Va rugam sa cititi cu atentie acesti Termeni si Conditii inainte de utilizarea acestui site. In eventualitatea in care doriti clarificari referitoare la informatiile afisate pe acest website, va rugam sa ne contactati la adresa de e-mail: proideastrade@yahoo.com.

 

Cuprins

1. Acceptarea Termenilor si Conditiilor

2. Domeniu de aplicare. Obiectul Contractului

3. Definitii

4. Politica de Confidentialitate. Politica privind Cookies

5. Produse manufacturate din lemn si/sau sticla. produse unice, autentice, cu design exclusivist, create de Pro Ideas Trade SRL

6. Descrierea produselor pe website 

7. Preturi. promotii, cupoane, discounturi, oferte speciale

8. Comanda online a produselor GlassIdeas

9. Plata produselor GlassIdeas

10. Ambalare produse GlassIdeas. Ambalare cadou gratuita. Mesaj personalizat gratuit

11. Livrarea produselor/serviciilor GlassIdeas pe teritoriul Romaniei. Livrarea oriunde in lume

12. Facturarea produselor GlassIdeas

13. Receptia produselor GlassIdeas. Inspectie si acceptare

14. Transferul riscului si proprietatii produselor

15. Newsletter- a se vedea in ceea ce urmeaza

16. Garantia produselor GlassIdeas

17. Politica de Retur. Dreptul de Retragere din Contract 

18. Limitare de raspundere

19. Forta majora si cazul fortuit

20. Transmiterea de informatii de catre Utilizator/User submissions

21. Legaturi catre alte site-uri

22. Activitati interzise pe Site. Frauda

23. Gestionarea sugestiilor/reclamatiilor/intrebarilor. procedura de solutionare a reclamatiilor

24. Copyright. Drepturi de proprietate intelectuala si industriala

25. Limba. Jurisdictia si Legea Aplicabila. Solutionarea Litigiilor.

26. Dispozitii Finale

27. Feedback. Intrebari. Contactarea magazinului online GlassIdeas http://sticla-fuzionata.shopmania.biz/


1. Acceptarea Termenilor si Conditiilor

Utilizarea sau accesare a acestui Website, a Serviciilor si/sau a informatiilor oferite de catre acest Website si/sau achizitionare de produse si/sau servicii oferite de acest Website, va exprimati acordul in mod expres si explicit asupra acceptarii depline si neconditionate a Termenilor si Conditiilor si a oricarei prevederi din acestia.

In cazul in care NU sunteti de acord cu toti acesti Termeni si Conditii, NU accesati sau  nu utilizati acest Website.

Acesti Termeni si Conditii reglementeaza relatia legala incheiata intre Pro Ideas Trade SRL si  Client/Utilizator cu privire la accesarea, vizitarea  si/sau vizualizarea site-ului si/sau lansarea de comenzi  de achizitionare produse si/sau servicii pe acest website si/ sau incheierea de contracte la distanta. Obiectul Contractului il constituie produsele si/sau serviciile furnizate de catre Pro Ideas Trade SRL, cu privire la care Clientul/Utilizatorul si-a exprimat optiunea de a le achizitiona, prin generarea unei Comenzi pe Site, Comanda confirmata de catre SC Pro Ideas Trade SRL. Produsul/produsele si/sau serviciile are/au caracteristicile mentionate de catre SC Pro Ideas Trade pe Site.   In cazul in care intre parti a fost incheiat un Contract care contine clauze specifice, are prioritate acel contract, iar prezentele clauze vin in completarea acestuia, in masura in care Contractul nu contine dispozitii contrare, care se vor aplica cu prioritate. 

2. Domeniu de aplicare. Obiectul Contractului

Acesti Termeni si Conditii reglementeaza relatia legala incheiata intre Pro Ideas Trade SRL si  Client/Utilizator cu privire la accesarea, vizitarea  si/sau vizualizarea site-ului si/sau lansarea de comenzi  de achizitionare produse si/sau servicii pe acest website si/ sau incheierea de contracte la distanta. Obiectul Contractului il constituie produsele si/sau serviciile furnizate de catre Pro Ideas Trade SRL, cu privire la care Clientul/Utilizatorul si-a exprimat optiunea de a le achizitiona, prin generarea unei Comenzi pe Site, Comanda confirmata de catre SC Pro Ideas Trade SRL. Produsul/produsele si/sau serviciile are/au caracteristicile mentionate de catre SC Pro Ideas Trade pe Site.   In cazul in care intre parti a fost incheiat un Contract care contine clauze specifice, are prioritate acel contract, iar prezentele clauze vin in completarea acestuia, in masura in care Contractul nu contine dispozitii contrare, care se vor aplica cu prioritate.

 15. Newsletter

 (1) In momentul in care veti crea un Cont pe Site sau veti accesa Continutul/Serviciul va vom solicita exprimarea acordului prealabil referitor la primirea de newsllettere si/sau alerte  din partea GlassIdeas, transmise prin posta electronica (email, SMS) si/sau apel telefonic. Primirea newsletter-ului presupune acceptarea neconditionata a prezentelor prevederi privind Termeni si Conditii. Optiunea cu privire la acordul emis de catre Client/Utilizator, poate fi oricand modificata conform alin (5) al prezentului articol.

(2) Abonarea si dezabonarea de la Newsletter-ul acestui site este gratuita si voluntara, si implica acceptarea prezentelor prevederi privind Termeni si Conditii.

(3) Mesajele trimise nu sunt nesolicitate si respecta reglementarile privind Comertul Electronic in ceea ce priveste comunicarea comerciala, astfel cum sunt acestea stabilite de legislatia romana si internationala.

(4) Datele preluate de la Utilizator in scopul expedierii newsletter-elor si/sau alertelor, pot si vor  fi folosite de catre GlassIdeas in limitele Politicii de confidentialitate si a acordului prealabil exprimat de catre Client/Utilizator.

(5) Renuntarea la primirea newslettere-lor si/sau alertelor de catre Utilizator se poate face in orice moment (a)  folosind legatura special destinata din cadrul Continutului oricaror newslettere si/sau alerte primite; (b) prin modificarea acceptului sau de a primi newslettere si/sau alerte si folosind pagini din zonele restrictionate, prin folosirea Contului; (c) prin contactarea GlassIdeas  conform cu informatiile de contactare (link) sau utilizand sectiunea Contact si fara nici o obligatie ulterioara a vreunei parti fata de cealalta sau fara ca vreo parte sa poata sa pretinda celeilalte daune-interese.

(6) Renuntarea la primirea newsletter-elor si/sau alertelor nu implica renuntarea la acceptul acordat pentru prevederile prezentelor Termeni si Conditii.

(7) GlassIdeas isi rezerva dreptul de a selectiona persoanele carora le va trimite newslettere si/sau alerte cat si dreptul de a elimina din baza sa de date orice Client/Utilizator care si-a exprimat anterior consimtamantul de a primi newslettere si/sau alerte, fara nici un angajament ulterior din partea GlassIdeas, sau a vreunei notificari prealabile a acestuia. GlassIdeas nu va include in newsletterele transmise utilizatorului nici un fel de material publicitar sub forma de continut care sa faca referire la vreun tert care nu este partener al GlassIdeas, la momentul expedierii newsletterului.

(8) Utilizarea newsletter-ului se face in aceleasi conditii de limitare a raspunderii din punctul de vedere al continutului precum se autorizeaza si folosirea site-ului, in conditiile prevazute de prezentul Document. GlassIdeas detine toate drepturile asupra continutului newsletter-ului trimis catre abonati in aceleasi conditii ca si cele aplicabile informatiilor publicate pe Site, in concordanta cu prevederile acestui Document.

 (9) Abonatii newsletter-ului GlassIdeas pot retrimite aceste comunicari comerciale altor persoane numai pe propria raspundere si in conditiile in care nu au modificat nici structura, nici Continutul respectivelor mesaje. Persoanele care au primit de la abonatii newsletter-ului GlassIdeas mesajele comerciale se considera ca au fost informate in prealabil de catre abonatii respective despre prevederile prezentului articol. In acest context, GlassIdeas nu poate fi facuta raspunzatoare sub nici o forma de actiunile abonatilor newsletter-ului sau.

16. Garantia produselor GlassIdeas

 (1) GlassIdeas este dedicata sa furnizeze tuturor clientilor sai produse manufacturate  de o inalta calitate.  Fiecare produs realizat de Pro Ideas Trade SRL beneficiaza de termenii de garantie mentionati in certificatul de garantie furnizat odata cu livrarea fiecarui produs achizitionat. Garantia comerciala si legala de conformitate acordata consumatorului este de 2 ani de la data achizitionarii originale a produsului, in conformitate cu legislatia romaneasca, respectiv Legea 449/2003, O.U.G. 21/1992 privind Protectia Consumatorilor, Legea 296/2004, cu modificarile si completarile ulterioare, in vigoare la data vanzarii, completate cu prevederile Certificatului de Garantie si ale Instructiunilor de de transport, manipulare, depozitare, instalare, curatare, utilizare si intretinere, furnizate la data achizitiei produsului, sub conditiile normale si specificate de utilizare a produsului in scopul  pentru care a fost proiectat, testat si manufacturat si a efectuarii interventiilor numai de catre personal calificat al Pro Ideas Trade SRL sau agreat de Pro Ideas Trade SRL. Garantia producatorului este netransmisibila- aceasta se acorda numai primului consumator. In cazul in care cumparatorul este persoana juridica, termenul de garantie este de 1 an de la data achizitionarii cu conditia notificarii in scris a viciilor aparente in maximum 48 de ore de la data receptionarii, anexand in acest sens fotografii. Nu se considera a fi lipsa de conformitate daca in momentul incheierii contractului de vanzare-cumparare consumatorul a cunoscut sau nu putea, in mod rezonabil, sa nu cunoasca aceasta lipsa de conformitate ori daca lipsa de conformitate isi are originea in materialele furnizate de consumator. Garantia furnizata nu afecteaza drepturile legale ale consumatorului prevazute de legislatia romaneasca referitoare la garantie si protectia consumatorului prevazute de Legea nr.443/2003 privind vanzarea produselor si garantiile asociate acestora si OUG nr.21/1992 privind protectia consumatorului, cu modificarile si completarile ulterioare, valabile la data vanzarii produsului. Un astfel de certificat de garantie il puteti vizualiza accesand aici (LINK).

(2) Cazuri care nu sunt acoperite de garantie:

                 (2.1) Toate produsele create de catre Pro Ideas Trade SRL sunt realizate manual, realizate la comanda (personalizate distinct) dupa specificatiile clientului utilizand in unele cazuri numai sticla si/sau lemn sau in alte cazuri sticla/cristale Swarovski/pietre naturale/perle in combinatie cu lemn si/sau alte materiale naturale. Produsele create de Pro Ideas Trade SRL sunt piese unice/ one of a kind sau in editie limitata. Atunci cand cumpara un produs GlassIdeas, realizat manual numai din sticla si/sau lemn sau din sticla/cristale Swarovski/pietre naturale/perle in combinatie cu lemn si/sau alte materiale naturale, Cumparatorul este de acord cu existenta unor posibile diferente datorate:(a) caracteristicilor naturale ale lemnului/altor materiale naturale (de ex. culoarea naturala, desenul inelelor, textura, fibra, granulatie, aspectul nodurilor, etc.) si/sau (b) procedeului manual de realizare (ex. usoare variatii de culoare si de dimensiuni, textura, mici bule de aer in sticla, ondulatii ale suprafetei, etc)  intre imaginea/ imaginile produsului publicate pe site/ literatura de marketing si produsul achizitionat pe care il va primi cumparatorul. Tolerantele dimensionale: (a) in cazul bijuteriilor GlassIdeas: (-0,5) – (+0,5) mm; (b) in cazul altor produse GlassIdeas cu exceptia bijuteriilor GlassIdeas: (-10) – (+10) mm. Aceste variatii arata faptul ca produsul este lucrat manual si faptul ca produsul este unic. Cumparatorul  este de acord cu faptul ca in cazul lemnului/materialelor naturale si/sau materialului metalic placat si/sau argintului continut in bijuterie pot apare, in timp, modificari ale finisajului sau culorii in functie de conditiile de mediu (inclusiv dar nelimitandu-se la absorbtia inegala a luminii, temperatura si umiditatea in care sunt pastrate/utilizate produsele, etc.). Aceste variatii si/sau modificari nu sunt erori de manufacturare, nu sunt considerate defecte calitative, nonconformitati, nu sunt vicii aparente, nu afecteaza durabilitatea sau utilizarea produsului, nu sunt cuprinse de prezenta garantie, si nu pot constitui motivul de invocare a  deficientelor calitative, respectiv a garantiei.

                (2.2) Garantia nu acopera urmatoarele actiuni sau deteriorari/defecte: •·  modificari sau deteriorari ale stratului de suprafata a produsului sau pierderea produsului rezultate din, inclusiv schimbarea de culoare sau dezvoltarea unei patine naturale unice a timpului;• modificari sau deteriorari ale produsului rezultate din utilizarea normala si din uzura naturala; •· alte situatii specificate in Certificatul de Garantie care insoteste produsul.

(3) In certificatul de garantie sunt detaliate urmatoarele: informatii referitoare la siguranta; instructiuni de transport, manipulare, depozitare, instalare, curatare, utilizare si intretinere; cazuri neacoperite de garantie; procedura si cerinte pentru revendicarea garantiei; procedura de solutionare; excluderi si limitari.

(4) Pentru realizarea unei solicitari de garantie, va rugam urmati indicatiile furnizate aici LINK.() Pasii necesari trimiterii produsului in service pentru garantie: (i) Informati Pro Ideas Trade SRL despre decizia dumneavoastra de a revendica garantia.Pentru a solicita un numar de Autorizare Garantie, va rugam accesati urmatorul LINK

18. Limitare de raspundere

(1) Pro Ideas Trade SRL depune toate eforturile rezonabile pentru a se asigura de faptul ca toate informatiile puse la dispozitie prin intermediul Website-ului sunt corecte, complete si actualizate. Cu toate acestea, Pro Ideas Trade SRL nu poate garanta acuratetea acestor informatii sau faptul ca aceste informatii sunt lipsite de erori sau omisiuni. Pro Ideas Trade SRL isi rezerva dreptul de a actualiza si/sau de a corecta continutul site-ului (informatii si documente, incluzand dar nelimitandu-se la produse, preturi, programe, evenimente, oferte) sau de a inchide acest website in orice moment, fara notificare prealabila. Orice material/informatie de pe acest Website este supus modificarilor/completarilor oricand, fara aviz prealabil, aceste modificari/completari fiind imediat aplicabile si acceptate de catre Client/utilizator prin accesarea Site-ului. GlassIdeas nu isi asuma angajamentul sa aduca la zi informatiile si materialele de pe Site cu o anumita frecventa/periodicitate. GlassIdeas isi rezerva dreptul de a introduce materiale publicitare de orice natura si/sau legaturi pe oricare pagina a Site-ului, cu respectarea legislatiei in vigoare. Operatorii, administratorii si/sau proprietarii Site-ului nu sunt sub nici o forma responsabili pentru relatiile sau consecintele acestora rezultand din, dar nelimitandu-se la, achizitii, oferte speciale, promotii, promovari, sau oricare alt tip de relatie/legatura/Tranzactie/ colaborare,etc. care pot aparea intre Client/Utilizator si oricare dintre cei care isi fac promovare directa sau indirecta prin intermediul acestui Site. Pentru sectiunile Site-ului care pot cuprinde postari ale Clientilor/Utilizatorilor, raspunderea asupra continutului acestor postari revine in intregime autorilor acestora. GlassIdeas isi rezerva dreptul de a nu face publice acele postari care contravin prevederilor acestor Termeni si Conditii sau pe care le considera daunatoare, sub orice forma, propriei imagini, clientilor, partenerilor sai sau tertilor ori care conţin mesaje inadecvate, imorale sau obscene. Pro Ideas Trade SRL si/sau orice alte parti implicate in crearea, executia sau prezentarea acestui Website nu vor avea nici o responsabilitate de mentinere a materialelor și serviciilor disponibile prin intermediul acestui website sau de transmitere a unor modificari, actualizari sau alte comunicate in legatura cu acestea. Ne rezervam dreptul de a restrictiona, suspenda sau termina, fara aviz prealabil, in orice moment, accesul dumneavoastra la acest website sau la orice sectiune sau parte a acestuia. In cazul in care apare orice reclamatie sau actiune legala rezultata din orice mesaj si/sau continut incarcat de catre orice utilizator pe acest website, Pro Ideas Trade SRL are dreptul de a identifica identitatea respectivului Utilizator cat si orice informatii disponibile despre respectivul utilizator. Folosirea acestui Website se va face pe riscul dumneavoastra personal si exclusiv.

(2) In cazul in care Utilizatorul nu este de acord si/sau nu accepta prevederile prezentelor Termenii si Conditii, acesta renunta la accesul la produsul/serviciul respectiv, alte Servicii oferite de GlassIdeas prin intermediul Site-ului, primirea de newslettere si/sau comunicari din partea GlassIdeas de orice natura (email, telefonic, etc). Astfel GlassIdeas va sterge toate datele care fac referire la acest Client/Utilizator din baza sa de date, fara nici o obligatie ulterioara a vreunei parti fata de cealalta sau fara ca vreo parte sa poata sa pretinda celeilalte daune-interese,cu conditia ca stergerea sa nu incalce indeplinirea corespunzatoare a relatiilor contractuale si dispozitiile legale.Utilizatorul poate reveni in orice moment asupra deciziei sale de a fi de acord si/sau a accepta Documentul, sub forma in care acesta va fi disponibil in acel moment.

 (3)  Prin folosirea Siteului/Continutului/Serviciului, Clientul/Utilizatorul este singurul responsabil pentru toate activitatile care decurg din aceasta activitate, inclusiv pentru pastrarea confidentialitatii si a securitatii asupra parolei asociate accesului la contul sau. GlassIdeas  nu va fi responsabila pentru daunele rezultate din utilizarea neautorizata a Contului Clientului/Utilizatorului.  De asemenea, Clientul/Utilizatorul raspunde pentru orice daune materiale sau de orice alta natura produse Site-ului, Continutului, Serviciului, GlassIdeas sau oricarui tert cu care GlassIdeas colaboreaza, in conformitate cu legislatia romana in vigoare. GlassIdeas nu poate fi fi tinut responsabil In nici un fel in fata nici unui Client/Utilizator care utilizeaza Site-ul sau Continutul, altfel decat in limita prevederilor care constituie Termeni si Conditii.

(4) Pro Ideas Trade SRL nu va fi considerat responsabila pentru nici un act sau omisiune a unui furnizor de servicii de internet sau a oricarei alte terte parti, inclusiv a celor cu care este posibil sa fi contractat pentru a avea acces la servicii. In caz de litigiu intre furnizorul de servicii de internet si Client/ Utilizator, Pro Ideas Trade SRL nu poate fi considerata parte la proces si un astfel de proces nu afecteaza in nici un fel obligatiile Clientului/Utilizatorului .

(5) Clientul/Utilizatorul nu poate sa revoce acordul exprimat in favoarea respectarii prevederilor Termenilor si Conditiilor pe perioada derularii unui Contract, sau pana in momentul in care acesta nu va achita contravaloarea tuturor Contractelor neonorate fata de Pro Ideas Trade SRL.

(6) Acest Site este adresat doar Utilizatorilor/Clientilor care au cel putin 18 ani si care au capacitatea legala de a initia contracte juridice. In cazul in care dumneavoatra reprezentati  o persoana juridica, confirmati faptul ca aveti autoritatea de a incheia contracte juridice in numele persoanei juridice pe care o reprezentati.

(7) Prin utilizarea formularului de Contact sau al Serviciului prezent pe site, Clientul/Utilizatorul consimte ca GlassIdeas sa il poata contacta prin orice mijloc disponibil incluzand si mijloacele electronice. Completarea partiala sau integrala a formularului de contact si trimiterea acestuia nu reprezinta in nici un fel un angajament din partea GlassIdeas de a contacta Clientul/Utilizatorul. GlassIdeas isi rezerva dreptul de a nu raspunde tuturor solicitarilor de orice natura, primite prin orice mijloc de comunicare (electronic, telefonic, personal etc).

(8) Nici un Continut transmis catre Client/Utilizator, prin orice mijloc de comunicare (electronic, telefonic, etc) sau dobandit de acesta prin accesare, vizitare si/sau vizualizare nu constituie o obligatie contractuala din partea GlassIdeas si/sau al unui angajat al GlassIdeas care a mijlocit transferul de Continut, in cazul in care transferul exista, fata de respectivul Continut.

(9) Materialele de promovare (incluzand dar nelimitandu-se la banner-ele de Campanie), utilizate pentru prezentarea fiecarei Campanii pe Site si/sau pe retele de socializare ale Pro Ideas Trade SRL, au caracter exclusiv de promovare, fara ca utilizarea banner-elor a fi interpretata ca fiind obligatie asumata de GlassIdeas de a detine efectiv in stoc pentru scopuri de comert, produsele si/sau serviiile ce apar sau pot sa apara in cadrul acestora. Astfel, numai produsele si/sau serviciile prezentate pe Site, avand pretul de vanzare si caracteristicile acestora, servesc scopurilor comerciale ale Pro Ideas Trade SRL, fiind astfel disponibile pentru achizitionare.

(10) Acest website (inclusiv, fara a se limita la texte, imagini, legaturi si alte materiale)  este furnizat „asa cum este” si „conform datelor disponibile” si, ca urmare, Pro Ideas Trade SRL, afiliatii, partenerii, licentiatorii, furnizorii de servicii, furnizorii de continut, agentiile de pubicitate si/sau  orice alte parti implicate in crearea, executia sau prezentarea acestui website  nu ofera nici un fel de garantie, nici explicita, nici implicita, statutorie sau de alt fel (inclusiv garantii implicite de  mercantibilitate sau calitate satisfacatoare si potrivire pentru un anumit scop) inclusiv garantii sau orice afirmatii care pot determina terte parti de a intra în contact cu GlassIdeas, cu privire la faptul ca  Website-ul va indeplini toate cerintele, ca rezultatele ce pot fi obtinute in urma utilizarii acestui website (inclusiv orice informatii sau materiale prezentate pe acest website) vor fi complete, precise, corecte, de incredere, actuale, fara a afecta terte parti sau ca vor indeplini cerintele dumneavoastra, ca produsele/serviciile obtinute gratuit sau achizitionate contra cost prin intermediul Serviciului vor corespunde cerintelor sau asteptarilor Clientului/Utilizatorului precum si faptul ca accesul la acest website va fi neintrerupt, la timp, in conditii de siguranta sau fara erori sau fara virusi, nici cu privire la faptul ca orice sfat sau opinie obtinuta de la GlassIdeas, prin intermediul acestui website vor fi corecte, de incredere. Drept urmare, GlassIdeas isi declina in mod explicit responsabilitatea cu privire la orice fel de afirmatii care pot determina terte parti de a intra in contact cu GlassIdeas sau la orice alte garanții.

(11) GlassIdeas cat si licentiatorii nostri, furnizorii de servicii, furnizorii de continut, agentii de publicitate si/sau orice alte parti implicate in crearea, executia sau prezentarea acestui website nu vor avea nici o responsabilitate legala sau de alt tip pentru nici o posibila dauna, inclusiv, dar fara  a se limita la: daune directe sau indirecte, speciale, pe cale de consecinta, punitive sau incidentale, sau daune pentru pierderea dreptului de folosinta, de profit, date sau alte active necorporale, deteriorarea fondului comercial sau a reputatiei sau costul cu achizitia bunurilor si a serviciilor de substitutie, aparute sau rezultate din sau in legatura cu achizitionarea sau instalarea sau utilizarea de bunuri/servicii furnizate/livrate prin intermediul acestui website, accesarea, utilizarea sau incapacitatea de accesare sau utilizare a acestui website, a continutului website-ului, a continutului utilizatorului sau legat de acesta, sau de orice alt site directionat de acesta, de utilizarea sau imposibilitatea de utilizare de catre orice parte, sau in legatura cu orice esec al performantei, eroare, omisiune, intrerupere, defect, intarziere in operare sau transmitere, virus de calculator, de linie sau cadere de retea, acces neautorizat la, sau deteriorarea transmisiilor sau datelor Clientului/Utilizatorului, In temeiul oricarui contract sau negijenta in legatura cu Site-ul si/sau materialele publicate pe Site, declaratii sau actiuni ale oricarei terte parti asupra Serviciilor Site-ului si/sau Continutului, orice alta problema legata de Continutul Site-ului,  indiferent daca aceste daune au fost previzibile sau chiar daca Pro Ideas Trade SRL a fost informata anterior referitor la posibilitatea producerii acestor daune (cu exceptia situatiei in care aceste daune s-au produs datorita unor fraude) sau apar in contract, delictual, prin efectul legii sau in oricare alt mod, sau conform legilor in vigoare, ca urmare a actiunilor pe care le intreprindem sau ca rezultat al oricarui mesaj de posta electronica trimis  de Utilizator.

(12) GlassIdeas nu va avea nici o responsabilitate legala sau de alta natura pentru nici o pierdere suferita din cauza virusilor ce va pot afecta computerul sau device-ul dvs. (inclusiv dar nelimitandu-se la orice pierdere de date) sau orice alta proprietate pentru ca ati folosit, accesat sau descarcat orice material de pe acest website si/sau orice material obtinut sub orice forma in urma utilizarii acestui website. Daca decideti sa descarcati  si/sau sa utilizati vreun material de pe acest Website, o faceti pe propriul dumneavoastra risc.

(13) Administratorul Site-ului nu poate fi considerat responsabil pentru eventualele prejudicii cauzate de continutul postat sau incarcat pe site sau in oricare din modulele acestuia  de catre orice persoană, indiferent din ce sectiune, serviciu sau facilitate face parte respectivul continut. Utilizatorul este de acord ca, in cazul in care are un litigiu, de orice fel, cu unul sau mai multi utilizatori, rezultat ca urmare a accesarii/utilizarii acestui website, sa exonereze si sa nu solicite de la Pro Ideas Trade SRL, afiliatii, partenerii sau angajatii sai nici un fel de raspunderi, despagubiri, pretentii, daune interese, solicitari, plati, costuri sau cheltuieli sau de orice tip sau natura, rezultate din sau in legatura cu respectiva disputa.

 (14) Utilizatorul este de acord sa apere, sa despagubeasca integral  si sa protejeze Pro Ideas Trade SRL si fiecare dintre filialele ale si/sau afiliatii sai, sponsorii, subcontractantii, partenerii, agentiile,  pe reprezentantii si angajatii acestora  de si impotriva tuturor si oricaror raspunderi, cereri, pretentii, actiuni, impuneri, pierderi, daune, costuri (incluzand, fara nici un fel de limitare, onorariile avocatilor, expertilor si consultantilor sau executorilor, taxe judiciare, notariale sau de executare), cheltuieli, judecati, decizii, amenzi, regularizari sau alte obligatii rezultate sau relationate cu oricare actiune a Clientului/Utilizatorului (incluzand dar nelimitandu-se la continutul, postarea sau transmiterea oricarui mesaj sau material al utilizatorului) in legatura cu utilizarea necorespunzatoare a  Serviciului/Site-ului sau orice alt aspect in legatura cu Serviciul/Site-ul sau in urma incalcarii de catre Utilizator a acestor Termeni si Conditii sau a altor documente incorporate sau incalcarea de catre Utilizator a oricarei legi sau a drepturilor unei terte parti.

(15) Va  rugam sa tineti cont de faptul a unele jurisdictii nu permit excluderea sau limitarea raspunderii a garantiilor implicate, astfel incat unele din aceste excluderi sau limitari nu sunt aplicabile pentru dumneavoastra.  In aceasta situatie, astfel de excluderi sau limitari vor fi limitate la cea mai mare masura permisa de legea aplicabila. In condițiile prevazute de legile în vigoare, renuntati in mod expres la orice pretentie fata de GlassIdeas sau fata de reprezentantii sai, directorii, angajatii, furnizorii sau programatorii sai, pretentii ce ar putea rezulta in urma folosirii sau accesarii de catre dumneavoastra a acestui website. Va rugam sa verificati legislatia din tara dumneavoastră. 

 (16) In limita maxima permisa de legislatia aplicabila, raspunderea totala cumulata a Pro Ideas Trade SRL fata de Client/Utilizator, ca urmare sau in legatura cu o vanzare, nu poate depasi valoarea incasata corespunzator de catre Pro Ideas Trade SRL de la Cumparator/Utilizator in respectivul contract de vanzare.

18. Forta majora si cazul fortuit

(1) Partea sau reprezentantul legal al partii care invoca evenimentul de forta majora este obligata sa aduca la cunostinta celeilalte, imediat si in mod complet, producerea acestuia si sa ia orice masuri care-i stau la dispozitie in vederea limitarii consecintelor respectivului eveniment.

(2) Daca in termen de 15 zile de la data producerii evenimentului, acest eveniment nu inceteaza, fiecare parte va avea dreptul sa notifice celeilalte parti incetarea de plin drept a contractului fara ca vreuna dintre ele sa poata pretinde celeilalte alte daune-interese.

19. Transmiterea de informatii de catre Utilizator/ User submissions

(1) Orice comunicare sau material  fara caracter personal transmis de catre orice persoana catre acest Website, prin email sau in alt mod, incluzand aici orice informatii, intrebari, comentarii, sugestii, review-uri sau alte informatii similare vor fi tratate ca informatii neconfidentiale si nebrevetate. Tot ceea ce transmite sau expediaza orice Utilizator devine proprietatea Pro Ideas Trade SRL si poate fi folosit in orice scop, incluzand dar fara a se limita la reproducerea, difuzarea, transmiterea, publicarea, difuzarea radio, televizata sau expedierea prin posta, in orice mass-media din inreaga lume. In plus, GlassIdeas are libertatea de a folosi in orice scop (incluzand dar fara a se limita la dezvoltarea, fabricarea, publicitatea si marketingul produselor) orice idee, lucrare de arta, inventie, proiect de dezvoltare, sugestie sau concept continute in orice comunicare transmisa prin intermediul acestui website. Nici o astfel de utilizare nu implica vreo compensatie sau atribuire pentru tertii care au transmis informatia. Prin transmiterea acestor informatii, Utilizatorul garanteaza faptul ca este proprietarul materialului transmis, ca acest material/continut nu este calomnios si ca folosirea sa de catre Pro Ideas Trade SRL nu incalca drepturile nici unei terte parti si nici o lege in vigoare, precum dar fara a se limita la drepturile de autor, marci inregistrate, brevete sau orice alte obligatii de confidentialitate. Pro Ideas Trade SRL nu are nici o obligatie de a folosi informatia primita.

(2) In cazul in care Utilizatorul considera ca un anumit continut prezent pe site sau aflat in vreo comunicare, expediata catre Utilizator, prin orice mijloace de catre Pro Ideas Trade SRL incalca dreptul de proprietate sau orice alte drepturi, poate contacta Pro Ideas Trade SRL prin intermediul sectiunii de contact sau la email proideastrade@yahoo.com,  pentru a permite administratorului website-ului sa actioneze in conformitate cu dispozitiile legale. Pro Ideas Trade SRL va analiza sesizarea respectiva si in cazul in care este confirmat faptul ca a avut loc o astfel de incalcare, va lua masurile corespunzatoare (eliminarea materialului respectiv sau blocarea accesului la materialul respectiv).

21. Legaturi catre alte site-uri

Acest Website poate include sau conţine link-uri către paginile web ale terte parti. GlassIdeas nu isi asuma nici o responsabilitate pentru continutul, acuratetea sau functionarea acestor terte website-uri.  Utilizarea continutului unor astfel de pagini web se face pe raspunderea si riscul exclusiv al celui care le acceseaza.

22. Activitati interzise pe Site. Frauda

(1)  GlassIdeas nu solicta Clientului/Utilizatorului prin nici un fel de mijloc de comunicare (email/telefonic/SMS, etc.) informatii referitoare la date confidentiale, carduri bancare sau parole personale.

(2) Clientul/Utilizatorul isi asuma intrega responsabilitate pentru divulgarea catre orice parte terta, a datelor sale confidentiale.

(3) GlassIdeas declina orice responsabilitate, in situatia in care Clientul/Utilizatorul este prejudiciat sub orice forma de catre un tert care pretinde ca este reprezentant al GlassIdeas sau ca reprezinta interesele GlassIdeas. Clientul/Utilizatorul va informa imediat GlassIdeas asupra unor asemenea tentative, folosind datele de contact al GlassIdeas.

(4) Este interzisa realizarea oricarui act pe care GlassIdeas, in libertatea sa de actiune, il poate considera ca fiind inadecvat si/sau  ar putea fi considerat ca un act ilicit sau este interzis de catre orice lege in vigoare aplicabila acestui website, incluzand dar fara a se limita la:

- orice act care ar constitui o incalcare atat a confidentialitatii (incluzand incarcarea de informatii private fara a avea acordul persoanei in cauza) cat  si a  altor drepturi si libertati ale omului, potrivit legislatiei in vigoare, nationale sau internationale

-  folosirea acestui website pentru a defaima sau calomnia sau prejudicia sau hartui  sau provocand daune de orice tip Pro Ideas Trade SRL, partenerilor sai, angajatilor  sai sau altor persoane sau altor entitati, sau comportarea intr-un fel care ar putea afecta buna reputatie a Pro Ideas Trade SRL, a partenerilor sai, a angajatilor sau a altor persoane sau entitati;

- accesarea datelor de orice tip ale altui Client/Utilizator prin folosirea unui Cont sau prin orice alta metoda

- alterarea sau modificare Continutului Site-ului sau a oricarei corespondente expediate prin orice modalitate de catre GlassIdeas catre Client/Utilizator

- afectarea performantelor serverului/serverelor pe care ruleaza Site-ul

-accesarea sau divulgarea oricarui tert care nu are autoritatea legala necesara, Continutul expediat prin orice mijloc de catre Glassideas catre Client/Utilizator atunci cand acesta nu este destinatarul legitim al Continutului

- Incarcarea de fisiere ce contin virusi  sau alterarea, modificarea continutului website-ului sau a oricarei corespondente expediate de catre Pro Ideas Trade SRL, a datelor de orice tip ale altui Client/Utilizator care ar putea produce daune de orice tip Pro Ideas Trade SRL, partenerilor sai sau   altor entitati sau persoane;

-  crearea de legaturi catre acest Website, fara a avea acordul obtinut de la Pro Ideas Trade SRL, conform prevederilor acestor Termeni si Conditii

- postarea pe Site sau transmiterea catre Site  a oricarui material neautorizat incluzand, dar fara a se limita la materiale care ar putea cauza neplaceri sau ar putea fi defaimatoare, rasiste, obscene, amenintatoare, pornografice, vulgare sau ilegale sau care sugereaza sau incurajeaza orice activitate ilegala sau care ar putea discrimina orice persoana in orice mod, sau care ar fi in detrimentul  Pro Ideas Trade SRL sau ar viola sistemele sau retelele de securitate ale Pro Ideas Trade SRL sau ale tertilor

(5)  Orice astfel de activitate va face obiectul unei plangeri penale adresata organelor de cercetare competente.

23. Gestionarea sugestiilor/reclamatiilor/intrebarilor. Procedura de solutionare a reclamatiilor

(1) Noi apreciem sugestiile, intrebarile, review-urile, feedback-urile, reclamatiile pentru ca ne ajuta sa imbunatatim produsele/ serviciile oferite de noi cat si customer service. Apreciem timpul si efortul depus de dumneavoastra pentru a ne comunica orice sugestie sau motiv de insatisfactie legat de relatia cu GlassIdeas. Va asiguram de faptul ca vom depune toate eforturile in vederea solutionarii corecte si rapide a situatiilor semnalate.

 (2) Orice sugestie, intrebare sau reclamatie  se va transmite in scris, descriind situatia detaliat, prin email la adresa proideastrade@yahoo.com sau prin completarea formularului de contact de pe site LINK sau prin posta/curier cu confirmare de primire la urmatoarea adresa: Pro Ideas Trade SRL; Sos. Ramnicu-Sarat nr.123 (in incinta ATLAS S.A.); 810166, Localitatea Braila, Judetul Braila, Romania; Tel: 0741 061 600,  0722 381 392, Fax: 0239 66 48 75; email: proideastrade@yahoo.com

(3) Reclamatiile referitoare la produsele/serviciile cumparate sau referitoare la functionarea magazinului online vor contine: (i) date despre cumparator/user (nume, prenume, telefon de contact, email, adresa); (ii) informațiile și circumstanțele referitoare la obiectul reclamatiei- natura si data neregulilor; orice documentatii, inclusiv fotografii care sustin obiectul reclamatiei; (iii) solicitarea (doleantele) clientului; numar comanda/ denumire/ cod produs (daca este aplicabil). Aceste informatii vor fi completate in emailul transmis prin intermediul sectiunii de contact sau completand  Formular sesizari, reclamatii LINK, care va fi trimis de utilizator prin email sau fax catre Pro Ideas Trade SRL. Dupa preluarea sesizarii/reclamatiei, Clientul/Utilizatorul poate fi contactat pentru eventuale relatii suplimentare.

 (4) Clientul/Utilizatorul va primi o confirmare a depunerii reclamatiei si un numar de inregistrare a acesteia. La orice tip de reclamatie scrisa se va emite raspuns scris, transmis prin posta sau fax sau email la adresa mentionata de Client/Utilizator. Raspunsul va contine decizia adoptata cat si motivele care au stat la baza acesteia.

(5) Termenul de solutionare a unei reclamatii, cu exceptia celor referitoare la garantia produselor, poate fi imediat, dar nu mai tarziu de 30 zile calendaristice de la data confirmarii primirii reclamatiei de catre GlassIdeas.

 (6)  In cazul in care Consumatorul nu este pe deplin multumit cu solutia data reclamatiei sau in cazul in care situatia nu se rezolva pe cale amiabila, poate apela si la alte proceduri descrise in cele ce urmeaza:

  -  se poate adresa si Autoritatii Nationale pentru Protectia Consumatorului, cu sediul in Bucuresti, sector 1, Bulevardul Aviatorilor nr.72, telefon 0372131951, email office@anpc.ro, website www.anpc.ro. .

  -  De asemenea pentru solutionarea unor neintelegeri sau al unui litigiu cu Pro Ideas Trade SRL, Consumatorul poate apela la mecanisme extrajudiciare de solutionare amiabila a disputelor:

-          Centrul European al Consumatorilor din Romania, website http://www.eccromania.ro/

-          Solutionare Litigii Online (SOL), platforma ODR

Comisia Europeana a creat o online o platforma ODR (“Online Dispute Resolution Platform”), in romana SOL (“Solutionarea Online a Litigiilor”) pentru  solutionarea extrajudiciara a litigiilor rezultate din litigiile online.  Aceasta platforma poate fi accesata prin intermediul urmatorului link: https://webgate.ec.europa.eu/odr/main/?event=main.home.show

-          procedura de mediere, detalii pe website www.cmediere.ro;

 (8) Clientul/Utilizatorul ia cunostinta si accepta interdictia de a face publicitate negativa Pro Ideas Trade SRL si/sau produselor/serviciilor oferite de catre Pro Ideas Trade SRL, fara ca procedura de solutionare a reclamatiilor prevazuta in prezentul capitol sa fi fost finalizata. Nerespectarea acestei prevederi da dreptul Pro Ideas Trade SRL sa solicite Clientului/Utilizatorului despagubiri corespunzatoare prejudiciului suferit.

25. Limba, Jurisdictia si Legea Aplicabila. Solutionarea Litigiilor 

(1) Acesti Termeni si Conditii sunt redactati in limba romana. Traducerea acestor Termeni si Conditii in limba engleza are unicul scop de a face cunoscute obligatiile contractuale reciproce, si in ciuda exactitatii traducerii, textul original al prezentului document a fost redactat in limba romana, motiv pentru care, in caz de conflict intre versiunea in limba romana si versiunea in limba engleza, urmeaza a prevala versiunea in limba romana. O copie a acestui text in una dintre aceste limbi poate fi consultata pe acest website accesand link

(3) Utilizarea acestui Website si Contractele pentru vanzarea produselor si/sau serviciilor incheiate prin intermediul acestui Website vor fi guvernate  si se vor interpreta conform  legislatiei romane.

(4) Orice disputa, rezultand din interpretarea si/sau executarea prezentelor Termeni si Conditii cat si a Contractelor pentru vanzarea produselor si/sau serviciilor incheiate prin intermediul acestui website, se va rezolva, pe cat posibil, pe cale amiabila. In cazul in care nu este posibila rezolvarea litigiilor pe cale amiabila, acestea vor fi solutionate prin arbitraj de catre  Curtea de Arbitraj Comercial Internațional de pe lângă Camera de Comerțși Industrie a România în conformitate cu Regulamentul de arbitraj al Camerei Internaționale de Comerț, de către trei arbitri numiți în conformitate cu normele menționate. Locul arbitrajului va fi Braila. Limba de procedurăși de atribuire este limba romana. Aplicabilitatea Convenției Organizatiei Natiunilor Unite privind contractele de vânzare internațională de marfuri (CVIM) este exclusă în mod explicit.

26. Dispozitii finale

 (1) Nulitate partiala. Daca oricare dintre prevederile prezentelor Termeni si Conditii este sau devine, la un moment dat, nula, ilegala sau inaplicabila din orice motiv, respectiva prevedere va fi considerata ca fiind separata fata de restul prevederilor, iar valabilitatea, legalitatea sau aplicabilitatea celorlalte prevederi nu va fi afectata sau prejudiciata in nici un fel. Daca termenul sau prevederea nevalabil(a), ilegal(a) sau inaplicabil(a) poate deveni valabil(a), legal(a) sau aplicabil(a) va fi minim modificat(a) pentru a deveni valabil(a), legal(a) sau aplicabil(a). In cazul in care separarea sau modificarea oricarei astfel de parti din prezentul Contract afecteaza orice alte drepturi si/sau obligatii ale Partilor, acestea vor depune eforturi rezonabile pentru inlocuirea oricarui termen sau prevedere nevalabil(a), ilegal(a) sau inaplicabil(a) cu un termen sau prevedere valabil(a), legal(a) sau aplicabil(a), care sa reflecte cel mai bine intentia initiala a Partilor.

(2) Renuntari.   In cazul in care, in orice moment de pe durata Contractului, omitem sa insistam asupra executarii stricte de catre dumneavoastra a obligatiilor care decurg dintr-un Contract sau din oricare dintre acesti Termeni si Conditii si/sau daca omitem sa ne exrcitam oricare alte drepturi sau sa apelam la caile de atac la care avem dreptul in temeiul acestui Contract sau al acestor Termeni si Conditii, acest fapt nu va reprezenta o renuntare din partea noastra la aceste drepturi sau cai de atac sau o limitare a acestora si nu va va exonera de respectarea obligatiilor in cauza. O renuntare din partea noastra privind orice neindeplinire a unei obligatii nu va constitui o renuntare din partea noastra la nici o alta neindeplinire ulterioara a obligatiilor care decurg din Contract sau Termeni si Conditii. Nici o renuntare din partea noastra la oricare dintre acesti Termeni si Conditii sau la orice drept sau cale de atac care decurge din Contract nu va produce efecte, cu exceptia situatiei in care se specifica in mod expres ca este vorba despre o renuntare si va este comunicat in scris acest lucru.

(3) Cesiunea Contractului. Subcontractarea. Cumparatorul nu poate cesiona drepturile si obligatiile sale rezultate din Contractul de Vanzare, fara consimtamantul scris prealabil al Pro Ideas Trade SRL. Pro Ideas Trade SRL are dreptul sa cesioneze catre orice terta parte, integral sau partial, orice drepturi (inclusiv orice drept de creanta) sau obligatii rezultate din incheierea prezentului contract de vanzare, fara a fi necesara nici o formalitate prealabila.

(4) GlassIdeas isi rezerva dreptul de a putea efectua, in orice moment, orice modificari sau adaugari ale acestor prevederi, precum si orice modificari ale Site-ului/structurii acestuia/serviciilor oferite fara notificare prealabila a Clientilor/Utilizatorilor; acestea intra in vigoare  imediat in momentul in care au fost facute publice prin publicare pe acest Website si nu au caracter retroactiv. In cazul in care Clientul/Utilizatorul acceseaza sau continua sa utilizeze in continuare acest Website, inseamna ca este de acord in totalitate cu acesti Termeni si Conditii revizuiti si cu respectarea acestor Termeni si Conditii actualizati.

 (5) Fiind de acord in totalitate cu acesti Termeni si Conditii, Utilizatorul/Clientul isi asuma in totalitate consecintele ce decurg din folosirea in aceste conditii a acestui website.

27. Feedback. Intrebari. Contactarea magazinului online GlassIdeas

Toate comentariile, sugestiile, review-urile dvs (feedback) sunt binevenite. Puteti transmite feedback la email proideastrade@yahoo.com sau prin completarea pe site in spatiile de review sau prin intermediul formularului de contact (link).In cazul in care aveti intrebari referitoare la comanda sau achizitia efectuata de dumneavoastra, la acesti Termeni si Conditii sau doriti sa contacti GlassIdeas pentru orice motiv, va rugam sa transmiteti acest fapt la email proideastrade@yahoo.com sau  prin intermediul formularului Contact Us (link). Puteti contacta telefonic magazinul online GlassIdeas apeland 0741 061 600 sau  0722 381 392 sau 0239 66 48 75, de luni pana vineri, in intervalul orar 9:00-18:00,  cu exceptia sarbatorilor legale. 

Va multumim pentru vizitarea acestui website si pentru faptul ca purtati sau intentionati sa purtati si/sau sa daruiti o bijuterie GlassIdeas :)

 Acest Document este disponibil si in limba engleza in cele ce urmeaza

Copyright © 2017 Pro Ideas Trade SRL – Last updated: 31 May 2017

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In English language

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Updated on 31.05.2017

We love glass! And Wood! And nature! And our Customers!

Welcome to GlassIdeas!

Thank you for visiting GlassIdeas website and/or using GlassIdeas  products and/or services. This website  is offered to you and is managed by Pro Ideas Trade SRL (having the brand name Glassideas), a limited liability company organized and operating to the laws in Romania, Romanian legal person, having the registred office in: Braila city,  Str.  Aleea Policlinicii no. 7, Bl. G12, Sc.2, Ap.21, postal code 810263, Braila county - Romania; Workshop Address- Working Unit (address for correspondence): Sos. Ramnicu-Sarat no. 123 (on the perimeter ATLAS SA), postal code 810166, Braila city, Braila County - Romania; registred with the Trade Register Office attached to the Braila Court under no. J09/366/2003 and having VAT Identification Number: RO15445040, check here http://ec.europa.eu/taxation_customs/vies/vatResponse.html ; telephone number: +40 239 66 48 75;  +4 0741 061 600,  +4 0722 381 392; fax number: +4 0239 66 48 75;  and e-mail adress: proideastrade@yahoo.com  The present document (hereinafter reffered to as “Terms and Conditions”) establishes the Terms and Conditions under which any person may visit or acces or use this Website and the Services offered through this website.Please read  carefully the Terms and conditions before using this website. In the event you have any clarifications related with the informations displayed on this website, please write us at the e-mail address: proideastrade@yahoo.com or using Contact section LINK


Content

1.  Acceptance of  Terms and Conditions

2.  Scope. Object of the Agreement

3.  Definitions  link

4.  Privacy Policy and Cookies Policy link

5.  Handcrafted products made from wood and/or glass. One-of-a-kind products, authentic, with exclusive design, created by Pro Ideas Trade SRL link

6. Product description on the Website link

7. Prices. Promotions, Coupons, discounts, special offers link

8. Online orders link

9. Paying for your GlassIdeas products link

10. Packaging of your GlassIdeas products. free packaging and gift wrapping. Personalized message link

11. Delivery of your Glassideas products. Worldwide delivery. link

12. Invoicing GlassIdeas products link

13. Inspection and acceptance of the GlassIdeas products link

14. Passing of risk and ownership of GlassIdeas products link

15. Newsletter

16. Warranty of GlassIdeas products

17. Return Policy. Right of withdrawal from a distance agreement link

18. Limitation of liability

19. Force majeure and unforeseeable circumstances

20. Transmission-User submissions

21. Links to other websites

22. Prohibited activity on the website. Fraud

23. Handling complaints, suggestions, inquires

24. Copyright. Intellectual and industrial property rights link

25. Language, jurisdiction and governing law. Settlement of disputes

26. Final provisions

27. Feedback. Questions. Contacting GlassIdeas online shop


1. Acceptance of Terms and Conditions

Use or accesing of this Website, of the Services and/or informations provided by this Website and/or purchasing product(s)/services offered by this Website, you expressly and explicitly agree to the entirely and unconditional acceptance of the Terms and Conditions and of any provision thereof.

If you do NOT agree to all of these Terms and Conditions, you should NOT acces or use this Website.

2. Scope. Object of the Agreement

These Terms and Conditions govern the legal relationship between Pro Ideas Trade SRL and the Customer/User regarding accessing, visiting and/or viewing the site and/or placing order(s) to acquire product(s) and/or service(s)and/or concluding contracts at a distance. The object of the Agreement constitutes the product/products and/or the services provided by Pro Ideas Trade SRL, for which the Customer/User expressed the option to purchase them by generating an Order on this Site, whereas the respective Order was confirmed by SC Pro Ideas Trade SRL. The product/products and/or services  shall have the characteristics indicated by Pro Ideas Trade SRL on the Site. In the event that a Agreement containing specific clauses has been concluded between parties, such Agreement shall prevail and these clauses come in its completion, insofar as the Agreement does not contain any contrary provisions which shall be applied with priority.

15. Newsletter 

(1) When you create an Account on the Website or acces the Content/Service of GlassIdeas, we will ask you for the prior consent on receiving Newsletters and/or Alerts from GlassIdeas, sent by electronic mail (email, text messages) and/or phone call.  Receiving the newsletter involves unconditional acceptance of these Terms and Conditions.The option on the consent expressed by the Customer/User may be modified at any time, in accordance with (5) of the present paragraph.

(2) Subscribing and unsubscribing to the Newsletter of this Website is free of charge and voluntary, and implies acceptance of these provisions regarding Terms and Conditions.

(3) Messages sent are unsolicited and comply with regulations of the e-commerce in terms of commercial communication, as they are set by the Romanian and international legislation.

(4) The data taken from the Customer/User in order to send newsletters and/or alerts may can be used by Glass Ideas within the limits of the Privacy Policyand the prior consent expressed by such Customer/User.

(5) Renouncing to receive Newsletters and/or alerts can be done at any time by the Customer/User in this way: (a) by using the special link from any newsletter and/or alert received.; (b) by modifying the agreement to receive newsletters and/or alerts and using pages from the restricted areas, by using the Account; (c) by contacting Glass Ideas, according to the contact information  (link) and without any subsequent obligation of any party or without the possibility to ask for damages.

(6)Renouncing to receive newsletters and/or alerts, does not imply renouncing to the approval granted for the provisions of these Terms and Conditions.

(7)Glass Ideas reserves the right to select the persons the newsletters and/or alerts are sent to, and the right to delete from the data base any Customer/User that previously expressed its consent to receive newsletters and/or alerts, without further commitment from Glass Ideas or previous notification. In the notifications sent to the user or customer, Glass Ideas will not include any advertising material in the form of content that should make reference to a third party who is not a partner of Glass Ideas at the time of sending the newsletter. 

(8) The use of the newsletter is subject to the same terms of content limitation as authorizing and using the site under the terms of this Document. GlassIdeas owns all rights to the content of the newsletter sent to subscribers under the same conditions as those applicable to the information published on the Site, in accordance with the provisions of this Document.

(9) The subscribers of Glass Ideas newsletter may resend commercial communications to other persons only on their own responsibility and provided that they have not changed the structure or the content of the messages. Persons who have received commercial messages from GlassIdeas newsletter subscribers are deemed to have been previously informed by the respective subscribers about the provisions of this article. In this context, GlassIdeas can not be held responsible in any way whatsoever for the actions of subscriber of GlassIdeas newsletter.

16. Warranty  of GlassIdeas  products

(1) Glass Ideas is dedicated to providing to all its customers handcrafted products of superior quality. Each product manufactured by Pro Ideas Trade SRL enjoy the warranty terms specified in the warranty certificate accompanying each purchased product. The commercial and legal warranty of conformity granted to the consumer is 2 years from the date of purchase of the product, is provided in conformity with Law no. 449/2003, OUG (Emergency Governement Ordinance) 21/1192 with subsequent modifications and additions, valid at the time of sale, completed with the provisions of the present Warranty Certificate and the Instructions for transport, handling, storage, installation, cleaning, use and maintenance, delivered at the date of its acquisition, under  normal  and specified conditions of use of the product  for the purpose for which it was designed, tested and manufactured and to execution interventions only by qualified personnel of Pro Ideas Trade SRL or approved by Pro Ideas Trade SRL. This manufacturer’s warranty is not transferable, applies only the first consumer buyer. If the buyer is a legal person, the warranty period is 1 year from the date of purchase, subject to written notice of  defects within 24 hours from the date of receipt, attaching photos related to this situation.There shall be deemed not be a lack of conformity if, at the time the contract was concluded, the consumer was aware, or could not reasonably be unaware of, the lack of conformity, or if the lack of conformity has its origin in materials supplied by the consumer.   Warranty provided does not affect the consumer’s rights under the applicable mandatory Romanian legislation; you may also other right which vary from state to state. Such certificate of warranty can be visualized accesing here (LINK). 

(2) Not covered by this warranty:

                 (2.1) ) All products (handcrafted product/ product containg natural materials) created by Pro Ideas trade SRL are individually handcrafted, Made to Order, using only glass  and/or  wood and/or using glass/Swarowski crystals/pearls/ natural stone combined with  wood and/or natural materials. The creations handcrafted by Pro Ideas Trade SRL are uniques piece, one of a kind or in  limited edition. When purchase a handcrafted product Glass Ideas, created using only glass  and/or wood or glass/Swarovski crystals/pearls/ natural stones mixed with wood and/or other natural materials the customer should be aware and agrees about the possibility of  variations due: (a) the natural characteristics of wood/other natural material (e.g. natural colour, grain pattern, texture, the appearance of knots, etc.) and/or (b) the method of manufacturing (e.g. slight color, size, shape variations, tiny air bubbles, etc.)  between  the photographs of the product presented on website/ marketing literature  and the purchased product received by customer. The dimensional tolerances are: (a) (-0,5) - (+0,5) mm in case of GlassIdeas jewelry; (b) (-10) - (+10) mm in case of other GlassIdeas products. The buyer agrees that in the case of wood/natural materials and/or metallic plated and/or 925 silver sterling contained in jewelry, may occur changes (e.g. of the color or finish of the product, etc) over time depending on environmental conditions (including but not limited to uneven absorption of light, temperature and humidity, etc.) in which products are stored/used. These variations will not be considered a manufacturing defect or a fault/nonconformity, merely shows that the product is unique, do not affect the use or durability of the product, are not covered by the present warranty and cannot be the reason for invoking qualitative deficiencies or for return/withdrawal.

               (2.2) This warranty does NOT cover  the following actions and damages: • changes or damage  to the surface layer of the product/ of the product, including any color change or the development of a unique natural patina over time; • changes or damage of the product resulting from normal use/wear and tear; • Other situations specified in the Warranty Certificate  accompanying the product.

(3) The warranty certificate details the following: Safety information; Instructions for transport, handling, storage, installation, cleaning, use and maintenance; Cases not covered by the warranty; The warranty claim procedure and requirements; The way of solving; Exclusions and limitations.

(4) To make a warranty claim, please follow the instructions provided here LINK

18. Limitation of Liability

(1) Pro Ideas Trade SRL uses reasonable efforts to include accurate and up-to-date information on this site; it does not, however, make any warranties or representations as to its accuracy or completeness. Pro Ideas Trade SRL periodically adds, changes, improves or update the information and documents on this site (including but not limited to products, pricing, programs, events and offers)or to shut down the website at any time without notice. Pro Ideas Trade SRL assumes no liability or  responsibility for any errors or omissions in the content on this Site. Pro Ideas Trade SRL and/or any other party involved in the creating, producing or delivering this website shall have no responsibility to maintain the material and services made available on this website or to supply any corrections, updates, or releases in connection therewith. Any material/information on this website is subject to change /supplement at any time,  without prior notice, these changes being immediately applicable and accepted by Customer/User by accesing the Website. GlassIdeas assumes no commitment to update the information and materials on the Website with a certain frequency/periodicity. GlassIdeas reserves the right to introduce any kind of advertising material and / or links on any page of the Website, in compliance with the legislation in force. Operators, administrators and/or owners of the Website are in no way responsible for relations or consequences resulting from, but not limited to, purchases, special offers, discounts, promotions, or any other type of relationship/connection/Transaction/collaboration, etc. that may arise between the Customer/User and any of those who make direct or indirect promotion through this Website.

For sections of the Website that may contain posts of Users, the responsibility over the content of these posts rests with the authors thereof. GlassIdeas reserves the right not to publish those posts that contradict the terms and conditions of use, or that they consider harmful, in any form, to the self-image, customers, partners or third parties or which include inappropriate, immoral or obscene messages. We reserve the right to restrict, suspend or terminate without notice your access to this website or any feature of this website or any feature or part thereof at any time. In the event of any claim or legal action arising out of any message and / or content uploaded by any user on this website, Pro Ideas Trade SRL has the right to identify the User's identity and any available information about that user. Your use of this website is at your own and exclusive risk.

(2) If the Customer/User does not agree and/or does not accept the provisions of these Terms and Conditions, the Customer/User then renounces to access to the such product/service, other Services offered by Glass Ideas through the Website, receiving newsletters and/or information of any kind from Glass Ideas (email, on the phone, etc). Thus, Glass Ideas will delete all the data related to this Customer/User from its database, without either party bearing an obligation towards the other or without either party being able to claim the other one damages, with condition that the deletion will not violate the proper performance of contractual relationships and the provisions of the law in force. The Customer/User may return at any time at its decision already taken on agreeing and/or accept the Document, in the form in which it is available at that particular time.

 (3) By using the Website/Content/Service, the Customer/User becomes the only responsible for all the activities entailed, including the protection of confidentiality  and security  of the password associated with the access to his account. Glass Ideas will not be held responsible for the damage arising from the unauthorized use of Customer/User Account. The Customer/User shall also be responsible for the material damage or of any other kind caused to the Website, Content, Service, Glass Ideas or to any third party with which Glass Ideas collaborates, in accordance with the Romanian law in force. GlassIdeas cannot be hed liable in any way towards any Customer/User who uses the Website or its Content, other that within the limits of the provisions constituting these Terms and Conditions.

(4) Pro Ideas Trade SRL will not be held liable for any act or omission by an internet service provider or any other third party, including those with which we may have contracted to access the Services. In the event of a dispute between the internet service provider and the Customer/User, Pro Ideas Trade SRL will not be considered a party to the process and such a process does not in any way affect the Customer / User's obligations.

(5) Pro Ideas Trade SRL will not be held liable for any act or omission of an Internet Service Provider or any other third party, including those with which it may have contracted to access services. In the event of a dispute between the Internet Service Provider and the Customer / User, Pro Ideas Trade SRL can not be considered as a party to the process and such a process does not in any way affect the Customer's / User's obligations under this contract

(6) The Customer/User cannot revoke the consent expressed to comply with the provisions of Terms and Conditions, during the time period of an Agreement or until the the value ofall outstanding Agreements with Pro Ideas Trade SRL have not been paid.

 (7) This website is only for the Customers/Users, at least 18 years old, with legal capacity to initiate legal Agreements. If you are business Customer/User, you confirm that you have the authority to bind any business on whose behalf you use to purchase Products and/or Services.

 (8) By using the contact form or the Service presented on the website, the  Customer/User agrees that GlassIdeas to contact it by any available means, including the electronic means. Partial or total completion of the contact form and submitting it does not represent any obligation of Design Ideas to contact the User. GlassIdeas reserves the right not to respond to all requests of any kind received by any means of communication (electronic, by phone, directly etc.)

(9) No Content transmitted by the Client, by any means of communication (electronic, phone etc.) or obtained by accessing, visiting and/or viewing does not represent an agreement obligation of GlassIdeas and/or of an employee of GlassIdeas who has mediated the Content transfer, if the transfer exists, concerning that Content.

(10) Promotional materials (including, but not limited to Campaign banners) used to present each Campaign on the Website and/or on social network sites of Pro Ideas Trade SRL, exclusively promotional, are exclusively promotional character, without the use of Banners to be interpreted as an obligation for GlassIdeas to actually hold in stock for purposes of commerce, products and / or services that appear or may appear in such materials.  Thus, only  products and/or services presented on the Site, having the sale price and characteristics indicated, serve for the commercial purposes of Pro Ideas Trade SRL, being  thus available for purchase.

 (11)This website (including, without limitation, text, images, links and other materials) is provided to you on an “As Is” and “As Available” basis and, consequently, Pro Ideas Trade SRL, affiliates, partners, licensors, service providers, content providers, advertisers agents and/or any other party involved in  the creating, producing or delivering this website  gives no warranties of any kind, whether express, implied, statutory or otherwise (including the implied warranties of merchantability or satisfactory quality and fitness for a particular purpose) including warranties or representations that the website will meet your requirements, that the results that may be obtained from the use of this website (including any information and materials on this website) will be complete, accurate, correct, reliable, timely, non-infringing to third parties or otherwise meet your requirements, the products/services obtained free or purchased through the Service will meet all the requirements or expectations of the Customer/User, that access to this website will be uninterrupted, timely, secure or error-free or free from viruses, that this website or the services which make the website available or electronic communications sent by Pro Ideas Trade SRL  will be secure, free from viruses or any other harmful elements, that any advice or opinion obtained from  Glass Ideas through this website is accurate or to be trustworthy. As a result, Glass Ideas explicitly disclaims responsibility for any kind of assertions that may cause third parties to come into contact with Glass Ideas or any other warranties.

(12) Glass Ideas, our licensors, service providers, content providers, advertisers agents and/or any other party involved in the creating, producing or delivering this website on our behalf  hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by law and shall have no liability or any responsibility whatsoever for any possible damages including, whithout limitation, to: direct or indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services arising or resulting  from arising out of or in connection with the purchase or installation or use of the products/services provided or delivered through this website, the acces, use or inability to acces or use this website, its content, the user  content or related to it, or any linked website or use or inability to use by any party, or in connection with any failure of performance, error, omission, interruption, defect, delay in operation or transmission, computer virus or line or system failure, unauthorized acces to, or damage of transmission or Customer/User’s data, under a  any contract or negligence related to the Site and/or materials published on the Site,statements or actions of any third party over the Services of the Website and/or the Content, any other matter relating to the Content of the Website, wheter such damages were foreseeable or even if Pro Ideas Trade SRL has been previously informed of the possibility of such damages (except the situations that such damages arise as a result of fraud)  or arise in contract, tort, law or otherwise,  or to the extent permitted by applicable law, from any actions we take or fail to take as a result of any electronic mail messages send by User.

(13) Glass Ideas shall have no liability or any responsibility whatsoever for any loss suffered caused by viruses (including but unlimited to loss of data) that may infect your computer equipment or your device or other property by reason of your use of, access to or downloading of any material from this website and/or any material obtained through the use of this website. If you choose to download and/or use any material from this website you do so at your own risk.

(14)  The Site Administrator can not be held responsible for any damage caused by the content posted or uploaded on the website or in any of the modules thereof on the Site by any User, whatever section, service or feature is that content. The User agrees that, if he/she has a dispute of any kind with one or more users, arising from accesing/using of this website, to exonerate and not require  from Pro Ideas Trade SRL, its affiliates, partners or employees any liability, claims, damages, demands, payments, costs or expenses or every kind arising out of or in connection with such disputes.

 (15) The User  agrees to defend, hold harmless and fully indemnity Pro Ideas Trade SRL and each of subsidiaries and/or its affiliates, subcontractors, sponsors, partners, proxies, its representatives and employees from and against any all liabilities, claims, demands, actions, charges, losses, damages, costs (including without any limitation, attorneys’ fees, esperts and consultants or bailiffs, court fees, notary or execution), expenses, judgments, decisions, fines, regulations or other obligations  arising or related to any action of the User (including without any limitation the content, the posting or transmission of any message or material of User) related to misuse of the Service/Site or any other matter related with the Service/Site or arising from a breach of these TC or the documents it incorporates by reference, or violation of any law or the rights of a third party.

(16) Please note that some jurisdictions may not allow exclusions or limitations of liability of implied warranties, so some of these exclusions or limitations may not apply to you. In this situation, such exclusions or limitations shall be limited to the greatest extent permited by applicable law. To the maximum extent permitted by applicable law, you expressly waive all claims against Glass Ideas, its officers, directors, employees, suppliers and programmers that may arise from your use or access of this website.  Please check your local  laws.

 (17) To the maximum extent permitted by applicable law, the total cumulative liability of Pro Ideas Trade SRL to the Customer/User, arising out of or in connection with a sale, shall not exceed the  amount properly received by Pro Ideas Trade SRL from the Customer/User in the respective agreement of sale.

19. Force majeure and unforeseeable circumstances

(1) The party or representative of the party invoking  an event of force majeure is bound to inform the other party as soon as possible and completely, of the occurrence of that event and to take any available measures in order to limit its consequences.

(2) If within 15 days of the occurrence the event does not end, each party is entitled to notify the other party of the termination as of right of the contract, without either party to be able to claim the other one damages as compensation.

20. Transmission- User submissions

(1) Any non-personal communication or material send by any User to this website by electronic mail or otherwise, including any data, questions, comments, suggestions, reviews or the like is, and will be treated as, non-confidential and nonproprietary. Anything that User transmit or post becomes the property of Pro Ideas Trade SRL and may be used for any purpose, including but not limited to, reproduction, disclosure, transmission, publication, broadcast and posting, in any mass-media of the world. Furthermore, Pro Ideas Trade SRL is free to use for any purposes whatsoever (including but not limited to the developing, manufacturing, advertising and marketing of products) any ideas, artwork, inventions, developments, suggestions or concepts contained in any communication you send to this website.  Any such use is without compensation or attribution to the party submitting information. By submitting information, the User also warranting that him own the material/content submitted, that it is not defamatory and that Pro Ideas Trade SRL ‘s use will not violate any third party’s rights or otherwise place us in breach of any applicable laws, such as but not limited to copyright, trademark, patent or any confidentiality obligation. Pro Ideas Trade SRL is under no obligation to use the information submitted.

(2) If a User believes that  a certain content displayed on the website and/or sent by Pro Ideas Trade SRL violates copyright or other rights, the User may contact Pro Ideas Trade SRL using contact section or at email proideastrade@yahoo.com. Pro Ideas Trade SRL will analyse the complaint and in case that the infringement is taking place, it will take the appropriate measures (the infringing material be removed or acces to such material be blocked). 

 21. Links to Other Websites

This website may include or contain links to third-party websites. Pro Ideas Trade SRL is in no way responsible for the content, accuracy of function of these other third party websites.The use of third-party content and websites will is done at your sole  discretion and risk.

22. Prohibited activity on the Website. Fraud 

(1)Glass Ideas does not require its Customers/users by any means of communication (email, phone, text messages, etc) information regarding confidential data, credit cards or personal passwords.

(2) The Customer/user assumes full responsibility for disclosing to any third party his confidential data.

(3) GlassIdeas disclaims any responsibility in case the Customer/user is prejudiced in any way by a third party claimg to be a representative of GLassIdeas or to represent GlassIdeas’s interests.

(4)  It is strictly forbinden from doing any act that Glass Ideas  in its absolute discretion may deem  to be inappropriate and/or would be deemed to be an unlawful act or is prohibited by any laws applicable to this website including but not limited to the following:

- any act that would constitute a breach of either the privacy (including uploading private information without the concerned individual’s consent) or  that would violate any human rights and freedoms of any person, according to the law in force, national or international

- using this website to defame or libel  or injurious or harass or may cause harm to Pro Ideas Trade SRL,  its partners, its employees or other individuals or entity or acting in such a way that may affect the good reputation of Pro ideas Trade SRL, its partners, its employees or other person or entity

-  accesing data of any kind of other Customer/User by using an Account or by any other method

- altering or modifying of the Content of the Website or of any correspondence sent by any means by GlassIdeas to the Customer/User

- affecting the performance of the server / servers on which the website is running

- accessing or disclosing any third party that does not have the necessary legal authority, Content sent by any means by GlassIdeas to the Customer/User when he/she is not the legitimate recipient of the Content

- uploading files that contain viruses or changing or modify the content of this website or any correspondence sent by Pro Ideas Trade SRL, of a data of any kind of another Customer/User  that may cause any kind of damage to Pro Ideas Trade SRL, its partners or to other entity or persons

- creation of connections to this Website without the consent of Pro Ideas Trade SRL, in accordance with these Terms and Conditions

- posting or transmitting to this website any non-authorised material including but not limted to material that could cause annoyance or could be defamatory, racist, obscene, threatening, pornographic, vulgar or illegal or suggest or encourage any illegal activityor could discriminate against any person in any way , or which would be to the detriment of Pro Ideas Trade SRL or would violate the security systems or networks of Pro Ideas Trade SRL or third parties

 (5) Any such act will be subject to a complaint lodged with the competent investigation bodies.

23. Handling complaints, suggestions, inquires

(1) We value any suggestion, question, review, feedback or complain as they assist us to improve products/services offered by us and customer service. We assure you that we will do our best efforts to provide you with a proper and efficient solution to the situations brought to oua attention.

(2) Any suggestion, inquire or complain can be notificated in writting, describing the situation in detail, via email at proideastrade@yahoo.com or by filling in the contact from available on our website or by courier at the address:  Pro Ideas Trade SRL; Sos. Ramnicu-Sarat nr.123  (in incinta ATLAS S.A.); 810166, Brailacity, Braila county, Romania; Phone: +40 741 061 600,  +40 722 381 392; Fax: +40 239 66 48 75;  email: proideastrade@yahoo.com

 (3) The complain related the purchased products/services or to the operation of the online shop should contain: (i) informations about the customer/user (name, surname,  contact phone number, email, address); (ii) the information and circumstances relating to the subject of complaint- the type and the date of irregularities; any documentation, including photos supporting the subject of complain; (iii) the claims of the customer/user; number of order/name or code of the product (if it is applicable). These informations will be provided by Customer/User filling in the complaint form:  LINK,  this will be sent by email or fax by the User to the Seller. Upon receipt of the suggestion/inquire/complaint, the Customer/User can be contacted for any additional informations.

(4) The Customer/User receive a confirmation for the receiving of his  complaint and a registration number thereof. For any type of  complaint made in writting, an answer is issued, communicating clearly both the decision and the reasons behind it, this being in writing form submitted by post or fax or email at address mentioned by Customer/User in the complaint.

(5) The deadline for handling a complain, except the case related the guarantee of the products, can be immediately, not later than within 30 calendar days  from the date of its confirmation by Glass Ideas.

 (6) In case that Consumer is not satisfied with the solution provided for his complaint, :

-  he can also address the National Authority for Consumer Protection, based in Bucharest, sector 1, 72 Aviatorilor Blvd., telephone +40 372131951, email office@anpc.ro, website www.anpc.ro.

- Also, in order to settle any misunderstandings or litigations with Pro Ideas Trade SRL, the Consumer may  resort to amiable extra-judiciary procedures:

-          European Consumer Centre Romania, website http://www.eccromania.ro/en/

-          The Online Dispute Resolution platform (ODR platform)

 The European Commision provides an EU-wide online resolution service. This enables consumers to resolve disputes about online transactions without having go to a court. The online dispute resolution service can be found under the following external link:  https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home.chooseLanguage

-           the mediation procedure, details on the website www.cmediere.ro ;

(8)The Customer / User acknowledges and accepts the prohibition of unfavorable advertising of Pro Ideas Trade SRL and / or the products / services manufactured by Pro Ideas Trade SRL, without the complaint procedure provided in this chapter being finalized. Failure to comply with this provision gives Pro Ideas Trade SRL the right to require from customer/user compensation corresponding to the damages suffered.

25. Language, Jurisdiction and Governing Law. Settlement of Disputes

 (1) These Terms and Conditions are drafted in the Romanian language. The translation of these Terms and Conditions in the English language has the sole purpose of conveying the mutual contractual obligations, and, in spite of the accuracy of the translation, the original text of this document was drafted in the Romanian language, raison for which, in the event of a conflict between Romanian version and the foreign language version, the Romanian version will prevail.  A copy of this text in one of these languages may be accesed on Glassideas’s website.

(3) The use of this Website and the Agreements for the purchase  of products and/or services through  this Website  will be governed  and construed in compliance with the Romanian laws.

(4) Any dispute derived from the interpretation and/or execution of these Terms and Conditions and the Agreements for the purchase of product and/or services through this website shall be amiably solved. If disagreements may not be solved amicably, they shall be subject to the Court of International Commercial Arbitration attached to the Chamber of Commerce and Industry of Romania under the Rules of Arbitration of the International Chamber of Commerce by three arbitrators appointed in accordance with the said Rules. The place of arbitration shall be Braila, Romania. The language of the proceedings and of the award shall be Romanian. The applicability of the United Nations Convention on Contracts for International Sale of Goods is hereby explicitly excluded.

26. Final Provisions

(1) Partial nullity. If any of the provisions of these Terms and Conditions or becomes, at a given time, null, illegal or inapplicable due to any reason, such provision will be deemed as being separate from the rest of the provisions, and the validity, legality or applicability of the remaining provisions will not be affected or harmed whatsoever. If the invalid, illegal or inapplicable term or provision may become valid, legal or applicable subject to reasonable amendments, such invalid, illegal or inapplicable term of provision will be amended to a minimum in order to become valid, legal o applicable. If the separation or amendment of any such part of this Agreement affects any other rights and/or obligations of the Parties, the Parties will make reasonable efforts to replace any invalid, illegal or inapplicable term or provision with a valid, legal or applicable term or provision, which will reflect as close as possible that initial intention of the Parties.

(2) Waivers. If we fail, at any time during the term of a Contract, to insist upon strict performance of any of your obligations under the Contract or any of these terms and conditions, or if we fail to exercise any of the rights or remedies to which we are entitled under the Contract, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations.  A waiver by us of any default shall not constitute a waiver of any subsequent default.  No waiver by us of any of these terms and conditions shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing.

(3) Contract Assignment. Subcontracting.

The Purchaser is not entitled to assign its rights and obligations under the Sale Contract without the prior written consent of Pro Ideas Trade SRL. Pro Ideas trade SRL has the right to assign to any third party, entirely or partly, any rights( including any right of claim) and obligations arising from the execution of the sale contract, without the need for any prior formality.

(4)) GlassIdeas reserves the right to make any kind of changes to these provisions, as well as other modifications to the Website/its structure/Service, including modifications that might affect the Website and/or any Content without prior notification to the Customer/User. These changes become effective immediately being mandatory for all Customers/Users. In the event that Customer / User accesses or continues to use this Website, it means that he fully agrees with these Terms and Conditions revised and with compliance with these updated terms and Conditions.

(5) By fully agreeing to these Terms and Conditions, the User/Customer assumes full responsibility for the consequences resulting from using the website under these circumstances.

27. Feedback. Questions. Contacting GlassIdeas online shop

We appreciate your feedback!

Your satisfaction is our top priority. To provide excellent service, we would appreciate your comments, review. Please send all feedback, comments and suggestions at email proideastrade@yahoo.com or via our contact form (link). If you have any questions or complaints regarding your order, your purchase, these Terms and Conditions or if you want to contact Glassdeas for any reason, please write at proideastrade@yahoo.com or  Contact Us (link). You can contact GlassIdeas Online Shop by telephone on +40 741 061 600 or  +40 722 381 392 or +40 239 664 875 between 9:00 and 18:00, Mondays to Fridays. 

Thank you for visiting http://sticla-fuzionata.shopmania.biz/   

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Copyright © 2017 Pro Ideas Trade SRL – Last updated: 31 May 2017